Sturdy then organizes this data set into an unbiased, single source of customer truth. There's nothing to download, install, or remember to BCC. It just works. Simple, smart, and safe.
Your teams now have the insights to improve your product, marketing, services, and processes.
What are your customers saying? Customer conversations are the best source of retention indicators by volume, count, and insight. When you turn their voice into data, the lift is remarkable.
Sturdy's business dictionary was developed to identify issues across your business and get them to the people who need to know: sales, marketing, service, and product.
If you think only CS should solve retention, Sturdy is not for you.
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Sturdy unlocks a new frontier for data-driven customer leaders—the unabridged, unbiased, unsolicited voice of the customer.
Companies that care about customers do everything they can to root cause problems. Imagine having your best people read every email and listen to every call. That's why companies that care about customers use Sturdy.
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